Employees provide the know-how, productivity, customer service and innovativeness necessary for business activity. Therefore, the continued success of a company is reliant on the commitment of its staff.  Employers should seek to put in place policies that promote the retention and development of their staff and nurture workplace environments that will attract recruits of the highest calibre. Workplace CSR projects can affect many different areas of a company's HR policy such as health and safety, the work-life balance of employees, staff diversity and cultural awareness.

A healthy balance between the work and non-work aspects of employee"s lives is essential in order to avoid burn out of staff and for retaining a committed, motivated and innovative workplace environment. An intercultural workplace takes account of the different ethnic and social backgrounds of its staff and implements policies which ensure an inclusive working environment that is supportive of diversity.

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